On-Site & Remote Services

IBT Services

On-Site & Remote Services

At Interactive Business Technologies, we believe the people behind our networks add just as much value as the technology itself. That’s why our dedicated technical support engineers are available wherever you need them most, whether it’s on the phone, online, or working side by side with your team.


Receive the hands-on help you need with our onsite solutions because sometimes, problems just can’t be worked out over the phone or Internet. That’s when you need a Interactive Business Technologies field service engineer, who can offer hands-on troubleshooting, comprehensive, ongoing program management and preventive maintenance. You will also be assigned a technical go-to person with a dedicated support engineer on your team, you’ve got a partner who understands every detail of your Interactive Business Technologies network and your business. This gives you a single point of contact for every technical need, such as maintenance and support, incident resolution plans and reports and network expansion activities.